A little about this place
About Burger Factory Kitchener
Burger Factory Kitchener serves made-to-order burgers and fast-food sides, including the cheese-filled Juicy Lucy, Juicy Lucy on Fire, Cheesy Lucy, The Machine, crispy chicken, poutine and funnel cakes. The official locations page identifies the King Street unit, while the brand menu supports a casual counter-service visit and takeout order. On 2026-09-04, HFP directly matched the exact live Google Maps profile at 4396 King St E Unit 5, Kitchener, ON N2P 2G1, captured the current 4.7 rating and reconciled five-bin total of 743, inspected the Most relevant reviews panel (8 attributable textual rows) and Lowest reviews panel (8 attributable textual rows), and checked the literal About panel.
Most relevant reviewers praised flavour, freshness or preparation quality. Most relevant reviewers praised seasoning, ingredient quality or bun preparation. Most relevant reviewers highlighted friendly, helpful or attentive service. Lowest reviewers criticized food temperature, texture, freshness or preparation consistency. Lowest reviewers criticized service, staff communication or complaint handling. Lowest reviewers described an uncomfortable, concerning or disappointing visit. Google Maps About lists washroom, wheelchair-accessible washroom.
Accessibility attributes list wheelchair-accessible entrance, wheelchair-accessible parking, wheelchair-accessible washroom. Google Maps About lists free parking lot, plenty of parking, with wheelchair-accessible parking also listed. Cleanliness and reviewer allegations are not independently verified, and Halal Food Pass has not inspected the parking or facilities.
Signature dishes
- Juicy Lucy
- Juicy Lucy on Fire
- The Machine
- Crispy Chicken
- Funnel Cakes
HFP review summary
What diners mention
Research updated ·
4.7 / 5743 Google reviews · saved total
Saved ratings and review totals may have changed.
Rating breakdown at this snapshot
- 5 stars
637 637 - 4 stars
48 48 - 3 stars
11 11 - 2 stars
13 13 - 1 star
34 34
What people enjoy
- Reviewers praised flavour, freshness or preparation quality.
- Reviewers praised seasoning, ingredient quality or bun preparation.
- Reviewers highlighted friendly, helpful or attentive service.
Things to keep in mind
- Reviewers criticized food temperature, texture, freshness or preparation consistency.
- Reviewers criticized service, staff communication or complaint handling.
- Reviewers described an uncomfortable, concerning or disappointing visit.
Compiled by Halal Food Pass from public reviewer opinions. Experiences vary; these comments have not been independently verified.
Good to know before you go
What is Burger Factory Kitchener known for?
Burger Factory Kitchener's listed signature dishes include Juicy Lucy, Juicy Lucy on Fire, The Machine, Crispy Chicken.
What parking is available at Burger Factory Kitchener?
Listed facilities: free parking lot, plenty of parking, with wheelchair-accessible parking also listed.
How should I read the review summary for Burger Factory Kitchener?
The summary separates what diners enjoy from things to keep in mind. Both are paraphrased reviewer opinions from a dated snapshot, not independent findings or guarantees.
