A little about this place
About Burger Factory Whitby
Burger Factory on Dundas Street in Whitby serves fresh-grilled burgers, stuffed-cheese burgers, chicken sandwiches, steak sandwiches, fries, poutine and milkshakes. Current restaurant-published menu material highlights Juicy Lucy, Cheesy Lucy, The Machine, and The Utility Steak. Visitors can expect a quick-service burger shop where meals are cooked to order and can be paired with fried sides or shakes. On 2026-09-04, HFP directly matched the exact live Google Maps profile by displayed address and phone, captured its current rating and reconciled five-bin histogram, inspected 8 Most relevant and 8 Lowest reviews, and checked the literal About panel.
Visible praise centred on fresh, juicy burgers; generous toppings and soft buns; substantial signature burger options; cautions concerned poorly seasoned crispy-chicken complaints; understaffing and service delays; a practical accessible-washroom fixture complaint. Google Maps About lists: wheelchair-accessible seating; wheelchair-accessible entrance; wheelchair-accessible parking lot; wheelchair-accessible washroom; gender-neutral washroom; washroom; free parking lot; free street parking; plentiful parking. Halal Food Pass has not inspected the parking or facilities.
Signature dishes
- Juicy Lucy
- Cheesy Lucy
- The Machine
- The Utility Steak
HFP review summary
What diners mention
Research updated ·
4.3 / 5473 Google reviews · saved total
Saved ratings and review totals may have changed.
Rating breakdown at this snapshot
- 5 stars
351 351 - 4 stars
42 42 - 3 stars
16 16 - 2 stars
10 10 - 1 star
54 54
What people enjoy
- Fresh, juicy burgers
- Generous toppings and soft buns
- Substantial signature burger options
Things to keep in mind
- Poorly seasoned crispy-chicken complaints
- Understaffing and service delays
- A practical accessible-washroom fixture complaint
Compiled by Halal Food Pass from public reviewer opinions. Experiences vary; these comments have not been independently verified.
Good to know before you go
What is Burger Factory Whitby known for?
Burger Factory Whitby's listed signature dishes include Juicy Lucy, Cheesy Lucy, The Machine, The Utility Steak.
What parking is available at Burger Factory Whitby?
the public listing parking attributes: wheelchair-accessible parking lot; free parking lot; free street parking; plentiful parking.
How should I read the review summary for Burger Factory Whitby?
The summary separates what diners enjoy from things to keep in mind. Both are paraphrased reviewer opinions from a dated snapshot, not independent findings or guarantees.
