A little about this place
About Burger Factory Waterloo
Burger Factory on King Street North in Waterloo serves fresh-grilled smash burgers, cheese-stuffed burgers, chicken sandwiches, steak sandwiches, fries, poutine and milkshakes. No exact same-branch restaurant-owned item-level menu in the stored evidence safely supports signature dishes for this record, so the array remains empty. Visitors can expect a quick-service burger shop where meals are cooked to order. On 2026-09-04, HFP directly matched the exact live Google Maps profile at 253 King St N, Waterloo, ON N2J 2Y8, captured the current 4.5 rating and reconciled five-bin total of 718, inspected the Most relevant reviews panel (8 attributable textual rows) and Lowest reviews panel (8 attributable textual rows), and checked the literal About panel.
Most relevant reviewers praised flavour, freshness or preparation quality. Most relevant reviewers highlighted friendly, helpful or attentive service. Most relevant reviewers gave positive feedback on named food or drink items. Lowest reviewers criticized food temperature, texture, freshness or preparation consistency. Lowest reviewers criticized service, staff communication or complaint handling. Lowest reviewers reported order accuracy, delivery, missing-item or refund problems. Google Maps About lists washroom, wheelchair-accessible washroom.
Accessibility attributes list wheelchair-accessible entrance, wheelchair-accessible parking, wheelchair-accessible washroom. Google Maps About lists free parking lot, free street parking, plenty of parking, with wheelchair-accessible parking also listed. Cleanliness and reviewer allegations are not independently verified, and Halal Food Pass has not inspected the parking or facilities.
HFP review summary
What diners mention
Research updated ·
4.5 / 5718 Google reviews · saved total
Saved ratings and review totals may have changed.
Rating breakdown at this snapshot
- 5 stars
605 605 - 4 stars
30 30 - 3 stars
10 10 - 2 stars
15 15 - 1 star
58 58
What people enjoy
- Reviewers praised flavour, freshness or preparation quality.
- Reviewers highlighted friendly, helpful or attentive service.
- Reviewers gave positive feedback on named food or drink items.
Things to keep in mind
- Reviewers criticized food temperature, texture, freshness or preparation consistency.
- Reviewers criticized service, staff communication or complaint handling.
- Reviewers reported order accuracy, delivery, missing-item or refund problems.
Compiled by Halal Food Pass from public reviewer opinions. Experiences vary; these comments have not been independently verified.
Good to know before you go
What parking is available at Burger Factory Waterloo?
Listed facilities: free parking lot, free street parking, plenty of parking, with wheelchair-accessible parking also listed.
Is Burger Factory Waterloo open past midnight on Monday?
The Monday service continues overnight: 12 PM to 3 AM next day. The closing time is on the following calendar day.
How should I read the review summary for Burger Factory Waterloo?
The summary separates what diners enjoy from things to keep in mind. Both are paraphrased reviewer opinions from a dated snapshot, not independent findings or guarantees.
