A little about this place
About Burger Factory Niagara Falls
Burger Factory Niagara Falls is an HFP-listed restaurant in Victoria Avenue serving halal smash burgers, chicken sandwiches, fries, sides and milkshakes. Halal Food Pass lists the entire menu as halal; Halal Food Pass has not independently certified this claim. First-party dish provenance limitation (2026-09-04) for Burger Factory Niagara Falls: the captured brand pages did not expose an exact 5725 Victoria Avenue branch block or a complete current branch menu; no clean, current, exact-branch official or restaurant-owned item-level menu was exposed.
Unsupported item names were removed and signature_dishes remains empty. In the directly inspected exact-branch Google Maps Most relevant sample, reviewers praised Juicy Lucy and cheesy burgers, fresh flavour, shakes and efficient staff. The Lowest panel raised missing patties or condiments, boiled-style chicken, small portions, weak value, long waits, old fries and rude service; a pest-sighting claim is an unverified reviewer allegation.
Google Maps lists a washroom, wheelchair-accessible washroom and entrance, plus paid lot parking; other accessibility and parking attributes are not exposed. Halal Food Pass has not inspected the parking or facilities. The exact Maps address and phone match the structured Niagara Falls branch; the empty dish array and brand-level menu limitation remain preserved.
HFP review summary
What diners mention
Research updated ·
4.2 / 52,450 Google reviews · saved total
Saved ratings and review totals may have changed.
Rating breakdown at this snapshot
- 5 stars
1689 1,689 - 4 stars
266 266 - 3 stars
143 143 - 2 stars
96 96 - 1 star
256 256
What people enjoy
- Reviewers repeatedly praised Juicy Lucy and cheesy burgers, fresh flavour and shakes.
- Efficient staff recurred in the sampled praise.
Things to keep in mind
- Reviewers raised missing patties or condiments, boiled-style chicken, small portions, weak value and waits around 40 minutes.
- Old fries, poor poutine and rude service were practical complaints.
- One pest-sighting statement is retained only as an unverified reviewer allegation.
Compiled by Halal Food Pass from public reviewer opinions. Experiences vary; these comments have not been independently verified.
Good to know before you go
What parking is available at Burger Factory Niagara Falls?
Listed facilities: paid lot parking. Other parking attributes were not exposed; Halal Food Pass has not inspected the parking.
Is Burger Factory Niagara Falls open past midnight on Friday?
The Friday service continues overnight: 11:30 AM to 12:30 AM next day. The closing time is on the following calendar day.
Where is Burger Factory Niagara Falls located?
Burger Factory Niagara Falls is at 5725 Victoria Avenue, Niagara Falls. The listed neighbourhood is Victoria Avenue. Use the directions link on this page for the route to this branch.
